so yesterday while idyllically setting up the xmas tree with the family …
I turned on the xbox one to add a christmas sound track, I entered now, and
it magically guessed i wanted ‘now thats what i call christmas’
so I selected that
CUNT in massive letters on the screen
Queue frantic pressing of the (B) button - I took the vine of the offending search when they went to bed.
but BLOODY hell is there no curration?
I tweeted that vine which now has been retweeted to over 300000 people, not to mention picked up by verge.
any response from microsoft? removal of the item (or at least cleaning up of the album art/text)
Now don’t get me wrong I’ve no issue with the C word - just not when its being linked to G rated content. It’s still behaving identically now. you get similar results on the phone and desktop versions of xbox music.
you can decide for yourself which C word is more offensive :)
Microsoft said i have to change my account to be a child’s one to avoid this result. no apology, no desire to change the content.
I found out you get a similar though not quite as ‘in your face’ result on the Google Play Music Store - There is a call back customer service line for Google who said they would deal with the offending artwork/descriptions. Top marks Google.
iTunes Music Store and UK Amazon MP3 stores all return appropriate content.